This Privacy Policy is provided for general website use and customer communication purposes. It should be reviewed by a qualified legal professional to confirm it meets the specific legal requirements for JARU Cleaning Services and applicable laws.
1. Information We Collect
JARU Cleaning Services may collect personal information that you voluntarily provide when you contact us, request a cleaning quote, submit a form, send a text message, call us, email us, or interact with our website.
This information may include:
- Your name.
- Phone number.
- Email address.
- City or service location.
- Information about your home or requested cleaning service.
- Preferred contact method.
- Messages or details you choose to submit.
We do not intentionally collect sensitive personal information through our website. Please do not submit private, confidential, financial, medical, or highly sensitive information through our forms.
2. How We Use Your Information
We use the information you provide to communicate with you and provide residential cleaning services. This may include using your information to:
- Respond to quote requests and service inquiries.
- Contact you by text message, phone, or email.
- Schedule or discuss residential cleaning services.
- Provide information about regular cleaning, deep cleaning, move-in cleaning, move-out cleaning, recurring cleaning plans, and custom cleaning services.
- Improve our website, communication, and customer experience.
- Maintain business records related to customer service requests.
By submitting your information, you agree that JARU Cleaning Services may contact you using the contact information you provide.
3. Text Messages, Calls, and Email Communication
JARU Cleaning Services uses phone, SMS text messaging, and email to communicate with customers and prospective customers. Texting is one of the primary ways customers may request a cleaning quote or ask about service availability.
Message and data rates may apply depending on your mobile carrier. You may request that we stop contacting you by replying to a message or contacting us directly.
4. Form Submissions
Our website may use third-party form processing tools, including FormSubmit, to securely deliver form submissions to JARU Cleaning Services by email.
When you submit a contact form or cleaning quote request, the details you provide may be transmitted through the form provider in order to deliver your request to us. We use this information only for business communication and service-related purposes.
5. Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to help understand how visitors use the site, improve performance, and enhance the customer experience.
These technologies may collect non-personal information such as browser type, device information, pages visited, time spent on the site, referring websites, and general usage data.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
6. How We Share Information
JARU Cleaning Services does not sell your personal information. We may share information only when reasonably necessary to operate our business, provide services, communicate with you, comply with legal obligations, or protect our rights.
Information may be shared with:
- Website, hosting, email, or form service providers.
- Communication providers used for calls, texts, or email.
- Service providers who help us operate our business.
- Legal or regulatory authorities if required by law.
7. Data Security
We take reasonable steps to protect the information submitted through our website and communication channels. However, no method of internet transmission, website hosting, email delivery, or electronic storage is completely secure.
While we work to protect your information, we cannot guarantee absolute security. Please use caution when submitting information online.
8. Data Retention
We may retain customer inquiry information, quote requests, service communication, and related business records for as long as necessary to operate our business, provide services, resolve disputes, comply with legal requirements, and maintain appropriate records.
9. Third-Party Links
Our website may include links to third-party websites or platforms, such as Facebook, Instagram, Google Business Profile, Google Reviews, or other external services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing the privacy policies of any external sites you visit.
10. Children’s Privacy
Our website and services are intended for adults requesting residential cleaning services. We do not knowingly collect personal information from children under 13 years of age.
If you believe a child has submitted personal information through our website, please contact us so we can take appropriate action.
11. Your Choices
You may contact JARU Cleaning Services to request that we update, correct, or remove certain personal information from our business records, subject to any legal, administrative, or operational requirements.
You may also request that we stop contacting you for non-essential communications.
12. Changes to This Privacy Policy
JARU Cleaning Services may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last Updated” date.
Your continued use of this website after changes are posted means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact JARU Cleaning Services.
JARU Cleaning Services
Phone/Text: (678) 651-8934
Email: Jarucleaningservicesga@gmail.com
Service Area: Marietta, GA and nearby communities